Privacy policy

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TVA Studios, 55 Corporate Avenue, bus stop, Saki Vihar Rd, near local.office, Tunga Village, Chandivali, Powai, Mumbai, Maharashtra 400072

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TVA group is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) for customers located in the EU, and other relevant privacy laws.

1. Information We Collect

We collect personal data in the course of providing our digital marketing services. The types of personal data we may collect include:

Personal Identification Information: Name, email address, phone number, business name, billing address.
Website Data: IP addresses, cookies, browser type, referring/exit pages, and other data collected through analytics tools (e.g., Google Analytics, Facebook Pixel).
Client Data: Any information you provide in your communications with us, such as through email, phone calls, or our online forms.

2. How We Use Your Data

We use your data for the following purposes:

Providing Services: To offer digital marketing services, such as SEO, paid advertising, content marketing, social media management, and more.
Communication: To respond to inquiries, provide support, and send important updates related to our services.
Marketing & Analytics: To analyze data for improving our marketing strategies, tracking the effectiveness of campaigns, and optimizing user experience.
Legal Compliance: To comply with legal obligations and resolve disputes.

3. How We Protect Your Data

We employ a range of security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These include:

Encryption: We use SSL encryption for transmitting sensitive information (e.g., contact details).
Access Controls: Only authorized personnel have access to your data, and they are trained on data privacy best practices.
Data Storage: Your data is stored in secure servers, and we employ regular security audits to ensure compliance with data protection regulations.

4. Sharing Your Data

We may share your personal data with trusted third-party vendors for the following reasons:

Service Providers: We may use third-party service providers (such as email marketing platforms, or website hosting services) to help us deliver our services.
Legal Requirements: We may disclose your data if required by law, court order, or other legal processes.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.

We ensure that any third-party processors we work with comply with data protection regulations and take appropriate measures to protect your data.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your user experience and to analyze trends, administer the website, track users' movements, and gather demographic information. You can control the use of cookies through your browser settings.

For more detailed information on how we use cookies, please refer to our Cookie Policy.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the type of service provided and applicable legal requirements.

7. Your Rights Under Data Protection Law

Depending on your location and applicable law, you may have the following rights concerning your personal data:

Access: You can request access to the personal data we hold about you.
Rectification: You can request that we correct any inaccurate or incomplete personal data.
Erasure: You can request that we delete your personal data, subject to certain conditions.
Restriction: You can request that we limit the processing of your personal data in certain circumstances.
Portability: You can request a copy of your personal data in a structured, commonly used format.
Objection: You can object to certain types of data processing, including direct marketing.